How does Hive Inspect work offline?

Hive Inspect is fully functional without internet connectivity. You can complete entire inspections, add photos, use voice-to-text, and generate reports offline. Once you're back online, everything syncs automatically to the cloud. This is perfect for inspecting basements, crawl spaces, or rural properties with poor signal.

How does the voice-to-text feature work?

Simply tap the microphone icon and speak your observations naturally. Our AI-powered voice recognition is trained specifically for home inspection terminology and works accurately even in noisy environments. It automatically formats your speech into professional inspection language, saving 70% of your typing time.

Can I customize reports to match my brand?

Absolutely! You can fully customize report templates with your logo, colors, and branding. Add custom sections, modify the layout, and create multiple templates for different inspection types. You can also import existing templates or use our library of pre-built professional templates.

Can clients access reports immediately?

Yes! As soon as you finish and publish a report, clients receive an email with a secure link to view it online or download as a PDF. Reports are mobile-friendly, include all photos and videos, and clients can access them forever through our cloud storage.

Can I generate state-specific forms and reports?

Yes, we offer state-specific PDF templates for Florida, Texas, North Carolina, and many other states. Simply record your data in the app, and it automatically populates the required state forms. This ensures compliance while saving hours of manual form-filling.

How much does Hive Inspect cost?

Hive is $99/month per inspector (or $999/year), with no setup fees or long-term contracts. Additional inspectors are discounted, and every plan includes unlimited reports, cloud storage, and customer support. Start with 5 free reports — no credit card required.

What happens to my data if I cancel?

Your data is always yours. If you decide to cancel, you can export all your reports, client data, and templates. We provide a 30-day grace period to download everything, and completed reports remain accessible to your clients indefinitely through their secure links.

What kind of customer support do you offer?

We provide dedicated support via live chat, email, and phone during business hours. Our team includes experienced home inspection professionals who understand your workflow. We also offer an extensive knowledge base, video tutorials, and onboarding assistance to help you get started quickly.

How secure is my data and client information?

We use 256-bit encryption, secure AWS cloud storage, and regular backups. All data transmission is encrypted in transit and at rest, and our privacy practices are described in full in our Privacy Policy and Data Privacy Pledge. Your reports are password-protected and only accessible via secure links.

FAQ

Commonly asked questions

All the essential information you need to understand.

Is Hive the same as Hive Inspect?

Yes. Hive Inspect is the official product name. Many inspectors and customers call it Hive for short. Both names refer to the same AI home inspection software that writes reports with you at hiveinspect.com.

How long does it take to set up and start using Hive Inspect?

Most inspectors are up and running in under 30 minutes. We offer quick-start templates, the ability to import from other platforms (Spectora, HomeGauge, Horizon), and a streamlined onboarding process. Our support team provides free setup assistance and training to get you started immediately.

What devices does Hive Inspect work on?

Hive Inspect works on iOS (iPhone and iPad) and Android devices. The mobile app handles inspections and report generation, while the web dashboard lets you manage your business, schedule, and client communications from any computer. Everything syncs seamlessly across all devices.

Is training and support included?

Yes! We provide free onboarding, video tutorials, and live training sessions. Our support team is available via phone, email, and chat during business hours. We also have a community forum where inspectors share tips and best practices.

Contact

Still have questions?

If your question isn't listed here, feel free to contact us or start a live chat with our team. We're happy to help!

Answers in more depth

The questions above are the short versions. These pages go further on the topics inspectors ask about most.

PricingPlans, what is included, and the free reports to start with.Switching softwareWhat our team transfers from your current platform.Sample reportsReal inspection reports written in Hive Inspect.How the AI worksWhat it drafts, and what stays your judgment call.SecurityHow inspection data is stored and protected.Inspection glossaryPlain-English definitions of report terminology.

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